Privacy Policy

At LuniCouture, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or shop at our website.

LuniCouture is a brand operated by FENGHUE INTERNATIONAL PTE. LTD., registered in Singapore with the following business address:

112 Robinson Road, #03-01, Robinson 112, Singapore 068902

If you have any privacy-related questions, feel free to contact us at:
[email protected]

1. What We Collect

When you interact with our site, we may collect:

  • Your name, contact details, and email address

  • Billing and shipping addresses

  • Order and transaction information

  • Payment details (secured via third-party processors)

  • Device data (IP address, browser type, operating system)

  • Usage data (pages visited, time on site, preferences)

2. How We Use Your Data

We use your data to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send updates, offers, or promotions (if you opt in)

  • Improve our website and services

  • Comply with applicable laws and obligations

3. Marketing Preferences

You may receive emails if you subscribe to our newsletter or make a purchase. You can opt out anytime by clicking the unsubscribe link or emailing us at [email protected].

4. Third-Party Sharing

We share your data only with trusted service providers that help us run our business:

  • Payment gateways (e.g., Stripe, PayPal)

  • Fulfillment and logistics partners

  • Email and marketing platforms

  • Analytics services (e.g., Google Analytics)

We do not sell or rent your personal information.

5. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Offer a smoother shopping experience

You may disable cookies in your browser settings if you prefer.

6. Data Security

We maintain strict security practices to protect your data. All transactions are encrypted using SSL and stored through secure platforms. While we do our best, no system is entirely immune to risks.

7. Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you are entitled to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Withdraw consent for data use

  • Request deletion, where applicable by law

For any of these requests, please email [email protected].

8. Policy Updates

We may update this Privacy Policy as needed. Any changes will be reflected on this page with an updated effective date.

By using our site, you agree to the terms outlined in this Privacy Policy.
Thank you for trusting LuniCouture.